-
Update antivirus
definitions
-
Update spyware data
files
-
Renew any expired
subscriptions
-
Remove viruses
-
Remove spyware
-
Remove unnecessary
startup programs to increase speed
-
Download and install
Microsoft Windows updates / service packs
-
Download and install
Microsoft Office updates / service packs
-
Defrag hard drive /
check free space
-
Clean registry
-
Backup data
-
Remove temporary files
-
Troubleshoot / resolve
all error messages
-
Install and configure
new software
-
Remove software
-
Install new hardware
-
Optimally configure
memory and swap files
-
Upgrade hardware
(memory, etc.)
-
Software upgrades
-
Staff training /
retraining
-
Add / remove users
-
Change / reset user
passwords
